Privacy Policy

Data protection declaration

1) Data protection at a glance

General information

The following information provides an overview on what happens with your personal data when you visit this website. Personal data is information used to personally identify you. For detailed information on data protection, please read the hereunder provided data protection declaration.

Data collection on this website

Who is responsible for data collection on this website?

The website providers process the data collected. Their contact information can be found in the section “Indication on entity responsible” below.

 

How is your data collected?

Chiefly, we collect the data you provide us. For instance, data you enter in the contact form.

Other data is collected by our IT systems automatically or after your consent given on visiting the website. This includes technical information in particular (e.g. web browser, operating system, or the time of day of the visit on the website). Those data are collected automatically once you enter the website.

What use is your data?

Part of your data is used to guarantee error-free provision of the website. Other data can help us analyse your user behaviour.

What are your rights in terms of your data?

You can receive access to information on where the data was collected, who receives your data, and the purpose of the collection of your personal data free of charge at any time. Furthermore, you can demand the data be corrected or removed. In case of consent given on data processing, you can revoke your consent at any time. You also have the right to demand limitations on the personal data processed, under particular circumstances. What is more, you have a right of appeal with the supervisory authority.

Should you have any questions regarding data protection or other issues, please do not hesitate to contact us.

 

Analytical tools und tools of third parties

When visiting this website, we are able to evaluate your surfing behaviour statistically. This is enabled by so-called analysers.

Please read the following data protection declaration for detailed information on the analysers.

2) Hosting

Strato

We host our website with Strato AG, Otto-Ostrowski-Strasse 7, 10249 Berlin, Germany (hereinafter: Strato). Strato is a tool to create and host websites. On visiting our website, your data is processed in Strato’s servers. Strato stores cookies needed to provide secured access to the website (necessary cookies).

Usage of Strato is based on art. 6 para. 1 lit. f DSGVO (German GDPR). We have a stake in a reliable display of our website. In case of consent given, all data processing happens in accordance with art. 6 para. 1 lit. f DSGVO (German GDPR); you can revoke your consent at any time.

3) General indications and obligatory information

Data protection

The website’s providers heed the protection of your personal data. We treat your personal data confidential and in accordance with corresponding legal data protection regulations as well as this data protection declaration.

When visiting this website, several personal data is collected. Personal data is information used to personally identify you. This data protection declaration explains which data is collected, and what it is used for. It also clarifies how it is collected and to what purpose.

We would like to point out that the transmission of data on the Internet (e.g. communication via e-mail) can pose security risks. It is impossible to provide complete protection of the data from third parties.

Indication on entity responsible

The entity responsible for data processing on this website is:

More Than Words – Language Solutions

Julia Dworok

Ulmenweg 43

46397 Bocholt, Germany

telephone number: +49 17653270887

e-mail: julia.dworok@gmx.de

The entity responsible is the individual or legal person who decides on the purposes and means of processing of personal data (e.g. names, e-mail addresses, or similar) alone or in a collective.

Storage period

Unless expressly stated in this data protection declaration, the personal data is stored in our servers until the purpose of data processing ceases to be relevant. As soon as you want to exercise your right of removal, or you revoke your consent for data processing, your data will be removed, unless there are other legally permissible reasons to store your personal data (e.g. fiscal or commercial retention periods); in case of the latter your data will be removed once they cease to apply.

Revoking consent to data processing

Several data processing procedures are only triggered once you expressly give your consent to it. You can, at any time, revoke the consent already given. The legitimacy of the data processed before revocation remains unaffected by the revocation.

Right of objection in special cases of data collection as well as in case of direct advertising (Art. 21 German Data Protection Regulation)

IN CASE OF DATA PROCESSED UNDERLYING ART. 6 PARA. 1 LIT. E OR F OF GERMAN GDPR, YOU ARE, AT ANY TIME, ENTITLED TO OBJECT TO PROCESSING YOUR PERSONAL DATA FOR ANY REASON RELATED TO YOUR PERSONAL SITUATION; SAME OCCURS TO PROFILING PROCEDURES. YOU CAN FIND ALL INFORMATION ON LEGAL REASONS TO DATA PROCESSING IN THIS DATA PROTECTION DECLARATION. IN CASE OF YOU OBJECTING, WE WILL NO LONGER PROCESS THE PERSONAL DATA AFFECTED, UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS, EXCEEDING YOUR INTERESTS, RIGHTS, AND FREEDOMS, FOR YOUR DATA TO BE PROCESSED, OR IF PROCESSING YOUR DATA IS SUBJECT TO LODGING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 PARA. 1 GERMAN DATA PROTECTION REGULATION). SHOULD YOUR PERSONAL DATA BE USED FOR DIRECT ADVERTISING, YOU CAN, AT ANY TIME, OBJECT TO THE AFFECTED DATA BEING USED FOR ANY USE LINKED TO THIS KIND OF DIRECT ADVERTISING. IN CASE OF YOU OBJECTING, YOUR DATA WILL NO LONGER BE USED FOR DIRECT ADVERTISING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GERMAN DATA PROTECTION REGULATION).

Right of appeal with the responsible regulatory authority

In case of infringing the German Data Protection Regulation, the aggrieved party can make use of their right of appeal with the responsible regulatory authority, particularly in the state of their last habitual residence, their work space or the place of alleged infringement. The right of appeal is without prejudice to other administrative or judicial remedies.

Right of data portability

You have the right to obtain the data we process automatically based on your consent or for performance of a contract, or to send them to a third party, in a common machine-readable format. Should you demand direct transmission of the data to another party responsible, this will only happen if technically possible.

SSL or TLS encryption

As a matter of security and transmission protection of confidential content, e.g. orders or requests you let the website providers have, this website uses SSL or TLS encryption. An encrypted connection is marked with “https://” as opposed to “http://”, and a lock symbol in the address bar of your browser.

An active SSL or TLS encryption prevents transmission of your data to third parties.

Information, deletion, and correction

In accordance with legal regulations in place you have the right to obtain information on your personal data stored, where it was collected, who receives your data and the purpose of the data processing; possibly you can have them corrected or deleted. Please do not hesitate to contact us should you have questions regarding personal data.

 

Right of restriction of data processing

You have the right to demand restriction of processing of your personal data. Please contact us in this case. You can claim restriction of data processing in the following cases:

If you deny the accuracy of your personal data stored, we require time to check this. For the duration of scrutiny, you can demand restriction of data processing of your personal data.

If the processing of your personal data has happened illegally, you can demand the data processing be restricted as opposed to deleting your data.

If we no longer need your personal data, but you require them in order to lodge, exercise or defend legal claims, you can demand the data processing be restricted as opposed to deleting your data.

If you have lodged an appeal in accordance with art. 21 para. 1 German Data Protection Regulation, we will first have to weigh your as well as our interests. As long as a decision still has to be made as to whose interests prevail, you have the right to demand data processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data – except for its storage – can only be processed with your consent or in order to lodge, exercise or defend legal claims or to protect another natural or legal person’s rights or for the sake of vital public interests of the European Union or any member state.

Appeal against commercial e-mails

We hereby expressly prohibit the use of the contact data published as part of our duty to publish an imprint for the purpose of sending us any advertising or informational materials that we have not expressly requested. The website providers expressly reserve the right to take legal actions in case of sending unrequested commercial information, e.g. spam emails.

4) Data collection on this website

Cookies

We use so-called “cookies” on our website. Cookies are small text files not damaging your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are being deleted automatically after visiting a website. Permanent cookies remain stored on your device until you delete them deliberately or let your browser delete them automatically. In some instances, third party cookies can be stored on your device when visiting our website. They allow us and you the use of certain third party services (e.g. clearing and settlement cookies). Cookies have different functions. Numerous cookies are technically necessary for certain website functions to work properly (e.g. shopping cart function or display of videos). Other cookies are used to analyse user behaviour or to display advertisements. Cookies required for the electronic communication (necessary cookies) or for certain desired functions (functional cookies, e.g. shopping cart function) or for website optimisation (e.g. cookies for measurements of the web audience) are stored in accordance with art. 6 para. 1 lit. f German Data Protection Regulation, unless there are other legal grounds. The website providers have a stake in storing cookies in order to provide technically flawless and optimised display of their services. In case of consent given to the storage of affected cookies, storage of the cookies only occurs according to the consent given (Art. 6 para. 1 lit. a German Data Protection Regulation); you can revoke your consent at any time. You can edit your settings in order to be informed about cookies set, to allow cookies on a case-by-case-basis, to deny cookies in certain cases or in general, as well as to activate automatic deletion of cookies when closing your browser. In case of complete deactivation of cookies, the functionality of this website is restricted. Should third party cookies be used for analysis purposes, we will inform you about it in the context of this data protection declaration in an isolated section and possibly ask for your consent.

Server log files

The providers of the website collect and automatically store information in so-called server log files which are transmitted automatically by your browser. The information collected is: browser type, operating system used, referrer URL, host name of the device accessing the site, time of the request to the browser, and IP address.

This data and data from other sources is not being merged.

Collection of the data is in accordance with art. 6 para. 1 lit. f German Data Protection Regulation. The providers of the website have a stake in a technically flawless display of the website as well as in optimising it – to that end we collect the server log files.

Contact form

When sending a request via contact form, your data entered to the form, including your contact data needed in order to process your request and in case of queries, is being stored. Without your consent, we do not transfer this data. Processing the data is in accordance with art. 6 para. 1 lit. b German Data Protection Regulation, provided your request is linked to the fulfilment of a contract or for the implementation of pre-contractual measures. In all other cases processing your data is in our interest in order to effectively process your request (Art. 6 para. 1 lit. f German Data Protection Regulation) or due to your consent (Art. 6 para. 1 lit. a German Data Protection Regulation) provided it was queried. The data entered to the contact form remain with us until you demand deletion of data, you revoke your consent to data storage, or until the purpose of data storage ceases (e.g. completion of request processing).

Request via email or telephone

When contacting us via email or telephone, your request, including your contact data needed in order to process your request and in case of queries, is being stored. Without your consent, we do not transfer this data. Processing the data is in accordance with art. 6 para. 1 lit. b German Data Protection Regulation, provided your request is linked to the fulfilment of a contract or for the implementation of pre-contractual measures. In all other cases processing your data is in our interest in order to effectively process your request (Art. 6 para. 1 lit. f German Data Protection Regulation) or due to your consent (Art. 6 para. 1 lit. a German Data Protection Regulation) provided it was queried. The data entered to the contact form remain with us until you demand deletion of data, you revoke your consent to data storage, or until the purpose of data storage ceases (e.g. completion of request processing).